“Electronic medical record (EMR) systems, defined as “an electronic record of health-related information on an individual that can be created, gathered, managed, and consulted by authorized clinicians and staff within one health care organization,” EMR is cost effective and reduce medical errors .
Technology has start controlling the human brain. Someone recently questions marked on my grammar errors. Hello guys, I don’t write an essay, or I am not an English teacher. At my work, I have an auto-populated application, so I just need to do is, “click click”.
So, I am totally dependent on technology. The US healthcare industry also depends on the electronic and technology. Even the govt or the insurance companies won’t reimburse us unless we use the EMR system. So, I always blame technology for my weak grammar.
Mostly our EMR (electronic medical record) system go down every 2 to 3 months for 30 minutes for upgrading which is easy to manage. Recently our hospital is bought by another company so the EMR system was down for at least 24 hrs. Thanks to God, I suffered only for 6 hrs. which was a nightmare. The entire department was chaos. I think the staff could handle better all type of multiple causalities than EMR crisis. I ended up answering pharmacists’ calls than spending on patient care. I don’t blame them keeping me busy. I could not read my own writing so how I expect they would.
The nurses were also in line asking for clarification of what I had written. They were more frustrated than anybody else. Everything was slow down. The numbers of patients in the waiting room were continued to rise. We were just paying more attention to life-threatening emergencies than handling primary care. The other departments such as radiology and lab were also got irritated with our department. They might be cursing us why we are working in the middle of the night. Yes, we work 24 hrs and 7 days a week. Our department never closes and or get slow. The radiology tech also came multiple times asking for the clarification due to my incomplete orders. So, it was chaos night. First, I thought it was only me so checked with my partner who was sitting on the other end, was also frustrated.
Medical record department staff still might be cursing us because I still see some new chart with the sticky note requesting to complete so and so things.
Thanks to the drug enforcement agency (DEA) who make us sign the scheduled drug prescription rather than the electronic sign. Otherwise, I won’t have to keep a pen in my lab coat.
Thank God, we did our best without the EMR system but still could feel the pain. It makes me think how technology has controlled over the human brain.